Effective Date: 14 March 2024
Last Updated: 12 September 2026

Sukhitva Consulting Services (“Sukhitva”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide while using www.sukhitva.com (“Website”) and our related consulting and advisory services.

This Privacy Policy explains what information we may collect, why we collect it, how we use and protect it, when we may share it, and the choices available to you.

This Policy should be read together with our Terms of Use, Disclaimer, Cookie Policy, and other applicable policies published on our Website.

Important: This Privacy Policy is a business-ready draft and should be reviewed by a qualified Indian privacy/legal professional before publication, particularly because Sukhitva may handle property, ownership, title, financial and identification-related documents.

1. About Sukhitva

Sukhitva Consulting Services provides real-estate consulting and property advisory services, including, as applicable:

Property Buy / Sell / Rent / Lease assistance
Real-estate investment advisory
Residential, commercial, industrial and farmland property consulting
Property listings and property discovery
Land acquisition assistance
Property valuation
Land records extraction and verification
Property due diligence
Technical and legal-document coordination
Market analysis and investment research
Property/site visits and Property Tour services
Land Banking advisory
Joint Development (JD) and Joint Venture (JV) facilitation
Property-related consulting and transaction support

The Website may also provide educational information, articles, market insights, property-related content, enquiry forms and other resources.

2. Information We May Collect

Depending on how you interact with Sukhitva, we may collect the following categories of information.

2.1 Contact Information

When you submit an enquiry or contact us, we may collect:

Name
Mobile/telephone number
Email address
City/location
Preferred method of communication
Other information voluntarily provided in your enquiry

2.2 Property-Related Information

When you request property consulting, valuation or verification services, we may collect information such as:

Property address/location
Survey number
Site number
Khata/Khatha information
RTC and mutation information
Property dimensions and area
Land-use information
Ownership/khatedar information
Encumbrance-related information
Property tax information
Sale/title deed information
Development or construction information
Other property-related documents voluntarily provided for professional review

2.3 Documents Provided for Due Diligence

Where necessary for a requested service, you may voluntarily provide documents such as:

Sale deeds/title deeds
Mother deeds
Encumbrance Certificates (EC)
RTC
Mutation records
Khata/Khatha documents
Property tax receipts
Conversion documents
Survey/sketch documents
Approved plans
Development-related documents
Other documents relevant to property verification

Please do not submit documents containing unnecessary personal information that is not required for the requested service.

2.4 Payment and Transaction Information

Where you make payments for Sukhitva services, payment information may be processed through the relevant payment service provider.

Where appropriate, Sukhitva may receive limited transaction information such as:

Payment status
Transaction reference
Amount
Date of transaction

We do not intend to retain complete credit/debit card details on our Website unless specifically required through a secure payment service and legally permitted.

3. Information Automatically Collected

When you visit our Website, certain technical information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Approximate geographic location
Pages visited
Date and time of visit
Referring website
Website interaction information
Technical and diagnostic information

This information may be used for website security, analytics, performance monitoring and improving the user experience.

4. Cookies and Similar Technologies

Sukhitva may use cookies and similar technologies to:

Make the Website function properly
Remember preferences
Understand how visitors use the Website
Improve website performance
Measure marketing effectiveness
Provide relevant content where applicable
Maintain website security

Third-party services such as analytics, advertising, embedded content or social-media services may also place cookies or similar technologies.

You may control cookies through your browser settings. Disabling certain cookies may affect some Website functionality.

5. How We Use Your Information

We may use personal information for legitimate business and service-related purposes, including:

Service Delivery

Responding to enquiries
Providing property consulting
Arranging property/site visits
Performing valuation and due diligence
Conducting property research and verification
Assisting with Buy/Sell/Rent/Lease requirements
Providing investment advisory services
Coordinating with relevant professionals and service providers

Communication

Responding to your enquiries
Providing requested information
Sending service-related communications
Scheduling meetings, consultations or property visits
Communicating about transactions or assignments

Website Improvement

Understanding Website usage
Improving content and functionality
Monitoring performance
Troubleshooting technical problems

Security and Compliance

Preventing fraud and misuse
Protecting the Website
Maintaining records
Complying with applicable legal and regulatory requirements
Responding to lawful requests from competent authorities

6. Legal Basis and Consent

Where applicable, Sukhitva may process personal data based on:

Your consent
Your request for services or information
Performance of a service or engagement
Compliance with applicable legal obligations
Legitimate and lawful business purposes permitted under applicable law

Where consent is relied upon, you may have the right to withdraw consent, subject to applicable law and circumstances where continued processing is otherwise permitted or required.

India’s Digital Personal Data Protection Act, 2023 establishes a framework concerning processing of digital personal data, including notice, consent and certain rights of individuals. The Digital Personal Data Protection Rules, 2025 were notified by MeitY in November 2025, with a phased implementation framework.

7. Property Documents and Sensitive Information

Real-estate consulting may require customers to provide documents containing information about property ownership, financial matters or other personal information.

Sukhitva will seek to:

Collect only information reasonably required for the requested service
Use documents for the stated professional/business purpose
Restrict access to authorised personnel and service providers
Take reasonable security measures
Avoid unnecessary disclosure
Retain information only for as long as reasonably required, subject to applicable legal/business requirements

Under India’s earlier IT framework, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 addressed sensitive personal information and reasonable security practices.

8. Sharing of Information

Sukhitva does not sell your personal information as a business practice.

We may share information where reasonably necessary with:

Sukhitva employees and authorised consultants
Field executives
Property owners or prospective buyers/sellers where required for a transaction
Lawyers/legal professionals
Chartered accountants or financial professionals
Architects, engineers and technical consultants
Surveyors and valuation professionals
Banks or financial institutions where requested/required
Government departments and statutory authorities where legally required
Technology, hosting, email, CRM, analytics and communication service providers
Payment service providers
Other professional/service providers involved in delivering the requested service

Such sharing will be limited to the purpose for which the information is required, subject to applicable law and contractual or other appropriate safeguards where applicable.

9. Property Listings and Third-Party Information

Sukhitva may publish property information supplied by property owners, developers, agents, promoters or other third parties.

Such information may include:

Property photographs
Location
Property specifications
Area
Pricing
Ownership-related information
Availability
Contact information
Project information

Sukhitva may process and display such information for property consulting and marketing purposes.

Property information should be independently verified before entering into any transaction. Please refer to our Disclaimer and Terms of Use.

10. Google Reviews and Third-Party Content

Sukhitva may display or link to reviews, testimonials or other content originating from third-party platforms such as Google.

Where third-party content is displayed through an integration, the applicable third party’s privacy practices and terms may also apply.

Sukhitva does not control the privacy practices of independent third-party platforms.

11. Third-Party Websites and Services

Our Website may contain links to third-party websites, including:

Government websites
Property-related websites
Financial institutions
Maps and location services
Social-media platforms
Payment services
Professional service providers
Other external resources

When you leave www.sukhitva.com, the privacy policy of the third-party website may apply.

Sukhitva is not responsible for the privacy practices, security or content of third-party websites.

12. Google Analytics and Similar Services

We may use analytics services to understand Website traffic and visitor behaviour.

These services may collect technical information such as:

Device information
Browser information
IP-related information
Pages visited
Traffic sources
Website interaction data

The use of such services is subject to their respective privacy policies and configuration applicable to our Website.

13. Marketing Communications

If you voluntarily provide your contact details or otherwise consent where required, Sukhitva may communicate with you regarding:

Property opportunities
Consulting services
New listings
Investment opportunities
Market updates
Articles and newsletters
Sukhitva services
Events or webinars

You may request to stop receiving non-essential marketing communications by contacting us or using the unsubscribe mechanism where provided.

14. Data Retention

Sukhitva will retain personal information only for as long as reasonably necessary for:

Providing requested services
Maintaining business records
Completing transactions
Meeting contractual obligations
Resolving disputes
Maintaining legal/compliance records
Protecting legitimate business interests
Meeting applicable statutory or regulatory requirements

When information is no longer reasonably required, we may delete, anonymise or securely dispose of it, subject to applicable legal and operational requirements.

15. Data Security

Sukhitva takes reasonable measures to protect personal information against:

Unauthorised access
Unauthorised disclosure
Loss
Misuse
Alteration
Destruction

Security measures may include access controls, password protection, secure hosting, restricted document access and other appropriate technical and organisational safeguards.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

16. Your Privacy Rights

Subject to applicable Indian law and the circumstances of the processing, you may have rights relating to your personal data, including rights concerning:

Access to information about processing
Correction of inaccurate or incomplete information
Updating personal information
Erasure/deletion where applicable
Withdrawal of consent where consent is the basis of processing
Raising a grievance
Exercising other rights available under applicable law

The DPDP Act provides for rights including access to information, correction/erasure, grievance redressal and nomination, subject to the Act and applicable rules.

To exercise an applicable privacy right, please contact us using the details below.

17. Children’s Privacy

Our Website and services are primarily intended for adults.

We do not knowingly seek to collect personal data from children except where permitted and appropriately authorised under applicable law.

If you believe that personal information relating to a child has been provided to us improperly, please contact us so that we can review and take appropriate action.

18. Data of Property Owners and Other Individuals

If you provide Sukhitva with personal information belonging to another person—for example, a property owner, co-owner, family member, authorised representative or prospective buyer—you represent that you have the appropriate authority or lawful basis to provide that information for the relevant purpose.

You should avoid providing unnecessary personal information belonging to another individual.

19. Cross-Border Processing

Certain technology or service providers used by Sukhitva may process information from locations outside India.

Where applicable, such processing will be subject to applicable Indian law and any restrictions or requirements prescribed by competent authorities.

20. Changes to This Privacy Policy

Sukhitva may update this Privacy Policy from time to time to reflect:

Changes in our services
Changes in technology
Changes in applicable law
Changes in privacy practices
Regulatory requirements

The updated version will be published on this page with a revised “Last Updated” date.

We encourage visitors to periodically review this page.

21. Contact Us

For questions, requests or concerns relating to this Privacy Policy or your personal information, please contact:

Sukhitva Consulting Services

Website: www.sukhitva.com
Email: contact@sukhitva.com
Location: Bengaluru, Karnataka, India

Privacy / Grievance Contact

For privacy-related requests, please use the subject line:

“Privacy Request – Sukhitva Consulting Services”

We will review and respond to requests within the timeframe applicable under relevant law.